Shipping policy
At WAYELY, we’re committed to delivering quality products at great prices, with reliable shipping and a seamless customer experience.
Where We Ship
We currently ship to the United Kingdom and most of the EU countries. If your country is eligible at checkout, we’ve got you covered.
Delivery Times
We aim to process all orders within 1–3 business days. Once dispatched, most items are delivered within 5-10 business days.
Please note: Delivery times may vary slightly depending on the item and your location.
Why Your Order Might Arrive in Non-Branded Packaging
To offer you the best value and reduce unnecessary costs, many of our items are shipped directly from our international supplier network, primarily based in Asia. This means:
- Some packages may arrive with external supplier branding or generic packaging
- You might receive items in separate deliveries if your order includes multiple products from different partners
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor its journey.
Shipping Costs
We’re happy to offer free shipping on all products, regardless of your location. No hidden fees, just simple, global delivery at no extra cost.
Customs & Duties
In most cases, our products ship duty-paid or are under customs thresholds. However, on rare occasions, additional fees may apply based on your local regulations. These are the responsibility of the buyer.
Questions or Concerns?
If you haven’t received your order within the estimated timeframe, or have questions about shipping, feel free to reach out to us at support@wayely.com, we’re happy to help.